“The main reason we value our business relationship with Rice Packaging is because of the impeccable level of service we receive from sales and support staff.”
The business relationship between Medelco, Inc. and Rice Packaging began in 2009, at which time Rice submitted a successful proposal in response to Medelco’s RFP for color box packaging. In 2013, Rice continues to be the exclusive supplier of color box packaging. This lasting relationship is attributable to the high quality of product & competitive pricing that Rice Packaging provides and, most importantly, the professionalism of the Rice Packaging staff.
Quality & Pricing
Rice Packaging continues to rise above the competition by consistently delivering high quality product while maintaining costs. The stability of our packaging costs allows us to maintain margins as much as possible, even when our other suppliers continue to raise prices.
The main reason we value our business relationship with Rice Packaging is because of the impeccable level of service we receive from sales and support staff. Our product always arrives on schedule and release requests are consistently met without delay. The staff has also provided significant assistance with product development and prototype sampling when requested. In an age of seemingly diminishing service levels being provided by suppliers, the assistance provided by Rice Packaging is unparalleled.